Using enterprise license and getting redirected on openadmin to:
Your OpenPanel Enterprise license key is invalid!
If you want to continue using OpenPanel Enterprise features, it's time to extend your license.
license is valid via terminal:
root@web1:~# opencli license verify
License is valid
OpenPanel and OpenAdmin are restarted to apply Enterprise features.
you can follow these steps to diagnose and resolve the problem:
The license check in OpenAdmin is cached:
- 1 hour if the previous check was invalid
- 6 hours if the license was valid
This means temporary network or license server issues can cause cached invalid results. Restarting may help refresh the cache and resolve the problem.
So first, try restarting the admin service:
service admin restart
If restarting does not resolve the issue, enable developer mode for deeper troubleshooting:
opencli config update dev_mode on
Open the admin panel in your browser and tail the admin log file to view detailed license check messages:
tail -f /var/log/openpanel/admin/error.log
You’ll see output similar to this:
APP - Enterprise edition detected.
APP - Checking if license is set.. (data is cached for 3600s)
APP - Using cached value for license..
APP - Validating license key: {license_key}
APP - Failed to retrieve public IPv4 address in order to validate license..
APP - License validation failed - contact support!
APP - License key is 'Active'
APP - License key is '{keyword}'
APP - License key is ? - invalid response received!
Review which of these messages appear in your log - this will help identify the cause of the issue (for example, missing public IP detection or failed API validation).
finally, disable developer mode again:
opencli config update dev_mode off
If you’re still experiencing issues, please share via ticket the relevant log lines or provide SSH access to your server for direct assistance.
